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SAP C-C4HCX-2405 Exam Syllabus Topics:

Topic	Details
Topic 1	SAP Sales and Service Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's cloud-based solutions for sales and customer service. It focuses on understanding how these tools enhance customer relationships and sales processes. One skill to be measured is configuring sales and service processes effectively.
Topic 2	SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.
Topic 3	SAP Commerce Cloud: This section of the exam measures the skills of E-commerce Specialists and covers SAP's cloud-based commerce platform. It focuses on understanding how to build and manage digital storefronts and omnichannel experiences. One skill to be measured is designing effective e-commerce solutions for businesses.
Topic 4	SAP Integration Suite: This section of the exam measures the skills of SAP Integration Specialists and covers the SAP Integration Suite, which facilitates seamless integration between various systems and applications. It emphasizes understanding integration patterns and tools within the SAP ecosystem. A skill to be measured is implementing efficient integration solutions across platforms.
Topic 5	SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.

SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q39-Q44):

NEW QUESTION # 39
Which of the following is one of the approaches for integration development in the SAP Integration Solution Advisory Methodology?

A. Enabling systematic selection of integration technologies
B. Providing a guided workflow to integrate SAP cloud solutions to on-premise systems
C. Limiting integration use cases and technologies to the defined standards
D. Developing ad hoc integration patterns

Answer: D

NEW QUESTION # 40
In which level of the SAP Business Technology Platform account do you manage your applications, services, and subscriptions?

A. Org member
B. Subaccount
C. Directory
D. Global account

Answer: B

NEW QUESTION # 41
What are some of the machine learning capabilities in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A. Warranty determination
B. Account categorization
C. Machine translation
D. Case categorization

Answer: C,D

Explanation:
* Machine Learning Capabilities in SAP Service Cloud Version 2:SAP Service Cloud uses AI and machine learning to automate and enhance service operations.
* Key Capabilities:
* Case Categorization (B):Automatically classifies cases based on historical data, improving response times and accuracy.
* Machine Translation (C):Provides real-time language translation for cases, enabling support across global customers.
* Why Other Options Are Incorrect:
* Warranty Determination (A):Not an AI-driven feature in SAP Service Cloud.
* Account Categorization (D):Not applicable to service-specific capabilities.
* References:
* SAP Service Cloud Documentation: Machine Learning Features.

NEW QUESTION # 42
What analytics/reporting options are available for SAP Sales Cloud and SAP Service Cloud?Note: There are 3 correct Answers to this question.

A. Third-party Bl integration
B. SAP Analytics Cloud integration
C. Embedded reports/dashboards
D. Dynatrace dashboards
E. Google Analytics integration

Answer: A,B,C

NEW QUESTION # 43
Which of the following are typical use cases for the Key User Tools in SAP Customer Experience solutions?
Note: There are 2 correct answers to this question.

A. Screen adaptations for user interfaces
B. Complex scenarios requiring business logic
C. Addition of extension fields
D. Execution of logic in an external system

Answer: A,C

NEW QUESTION # 44
......

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Valid Test C-C4HCX-2405 Tutorial | C-C4HCX-2405 Reliable Test Materials

Pass Guaranteed Reliable SAP - C-C4HCX-2405 - Valid Test SAP Certified Associate - Solution Architect - Customer Experience Tutorial

SAP C-C4HCX-2405 Exam Syllabus Topics:

SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q39-Q44):