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SAP C-C4H51-2405 Exam Syllabus Topics:

Topic	Details
Topic 1	Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 2	User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 3	Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 4	Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.
Topic 5	Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q37-Q42):

NEW QUESTION # 37
Which of the following objects can you assign to an installed base at item level? Note: There are 3 correct answers to this question.

A. Warranty
B. Registered product
C. Text
D. Maintenance plan
E. Product

Answer: B,D,E

NEW QUESTION # 38
In the ticket, no warranty is determined for a registered product. What might be the cause?
Note: There are 2 correct answers to this question.

A. The warranty is not assigned to a registered product.
B. The warranty is not assigned to an installed base.
C. The registered product is not assigned to an installed base.
D. The warranty is expired.

Answer: A,C

NEW QUESTION # 39
Which object can you assign to a ticket template when you are using maintenance plans?

A. Registered product
B. Service category
C. Maintenance plan condition
D. Reference date

Answer: B

NEW QUESTION # 40
Which data is replicated from SAP Service Cloud to SAP Field Service Management?

A. Ticket hierarchy
B. Registered product
C. Account hierarchy
D. Installed base

Answer: D

NEW QUESTION # 41
Which tools can you use to dispatch a service technician to an open ticket? Note: There are 3 correct answers to this question.

A. Activity planner
B. SAP Field Service Management
C. Manual routing
D. Time recording
E. Ticket routing

Answer: A,B,C

NEW QUESTION # 42
......

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Real C-C4H51-2405 Valid Learning Materials, C-C4H51-2405 Reliable Practice Questions

SAP C-C4H51-2405 Exam Syllabus Topics:

SAP C-C4H51-2405 Reliable Practice Questions & C-C4H51-2405 Training Tools

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q37-Q42):